Travel agency
New Shan Travel
133 New Bridge Rd, #22-03, Chinatown Point, Singapore 059413
New Shan Travel is a well-established travel agency located in Singapore's Chinatown, specializing in curated tours and travel arrangements across Asia and beyond. Whether you're seeking a relaxing cruise, a guided cultural tour, or a customized group getaway, the team here handles the details so you can focus on the experience. With a strong track record of personalized service and attention to traveller needs, New Shan Travel transforms trips into memorable adventures.
The agency is known for knowledgeable tour guides, thoughtful itinerary planning, and genuine care for traveller comfort—from accommodating special dietary requirements to ensuring group activities run smoothly. Visitors consistently praise the friendly, patient approach and the quality of recommendations for food and sightseeing.
Highlights
- Experienced tour guides praised for local knowledge and personalized attention
- Flexible itinerary planning with accommodation for special requests and dietary needs
- Strong reputation for cruise bookings with positive feedback on cleanliness and onboard experience
- Group trip specialists—ideal for company outings, family holidays, and organized tours
- Attentive staff who go the extra mile, from safety support to logistical problem-solving
- Well-reviewed for both domestic and international destinations across Asia
Location
133 New Bridge Rd, #22-03, Chinatown Point, Singapore 059413
Opening hours
- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–5 PM
- Sunday: Closed
Good to know
- Located in Chinatown Point on New Bridge Road, easily accessible by public transport in central Singapore
- Open Monday to Friday 10 AM–7 PM, Saturday 10 AM–5 PM; closed Sundays—plan your visit accordingly
- Ideal for travellers seeking personalized service, whether booking independently or arranging group trips
- The agency handles everything from cruise bookings to multi-country tours, so discuss your full travel vision when you visit
- Check their website for current tour packages and availability before heading in
What visitors say
★★★★★“Had an amazing cruise experience! The cruise was clean and well-maintained, the staff were friendly and attentive, and there were plenty of activities and entertainment options throughout the trip. The food selection was great, with something for everyone. The ocean views were beautiful, and the overall atmosphere was relaxing and enjoyable. A wonderful getaway and I would definitely recommend it to anyone looking for a memorable vacation. Looking forward to cruising again! I will always look for NewShan travel for my cruising holiday!”
★★★★★“This is our second time having Jacky Pung as our tour guide, and once again, she didn’t disappoint! She is friendly, patient, and very knowledgeable about the places we visited. Everything was well planned, and the trip was smooth and enjoyable. Jacky always takes great care of us, making sure everyone is comfortable throughout the journey. Her food and sightseeing recommendations are always spot on 👍 We truly enjoyed this trip and will definitely look for her again in the future. Highly recommended!”
★★★★★“Thank you for all the arrangements for our Inner Mongolia and Beijing trip. We truly appreciate the effort taken to accommodate our special dietary requirements, including vegetarian meals and meals without beef. We would like to express our appreciation to the following staff: Kevin Foo – for handling our bookings, arranging our special dietary requests, and recommending an itinerary that included Beijing. Jacky Pyng – for ensuring that our tour stayed on schedule and that we returned on time throughout the trip. Thank you also for assisting with our online check-in for the return journey. 白田 – for the knowledgeable and clear explanations throughout the tour. Thank you for taking extra care of our vegetarian dietary needs by providing a good variety of meals and packing snacks for each of us. We also appreciate the reminders to wear our seat belts for our safety. 董师傅 & 北京师傅 – for ensuring a smooth and safe journey throughout the trip, as well as helping with the loading and unloading of our luggage. 小彭 – for the knowledgeable and clear explanations, and for taking videos of our dance at the Great Wall. Your enthusiasm helped make our trip enjoyable and memorable. Thank you once again to everyone for your dedication, care, and outstanding service. Your efforts made our Inner Mongolia and Beijing trip a wonderful and unforgettable experience.”
★★★★★“We had a great 3D2N company trip to Bali with New Shan! Sam and Jacky took really good care of us throughout the whole journey. Jacky helped make sure everything was well arranged and even helped with group photos. Sam was super helpful with safety matters, birthday surprises, finding lost items and even helping send a staff to the hospital when he fell sick. Thanks for making our trip smooth and enjoyable!”
Reviews via Google. See more on Google Maps.
Frequently asked questions
Does New Shan Travel arrange cruises?
Yes. The agency books cruises and receives strong feedback on the quality of cruise experiences, including cleanliness, onboard activities, and dining options.
Can they accommodate special dietary requirements?
Absolutely. The team has experience arranging meals for various dietary needs, including vegetarian and beef-free options, as part of tour planning.
Are they suitable for group bookings?
Yes. New Shan Travel specializes in group trips and company outings, with dedicated staff to coordinate logistics, activities, and group care throughout the journey.
What destinations do they cover?
They arrange tours across Asia, including destinations like Inner Mongolia, Beijing, Bali, and cruise itineraries. Contact them to discuss your specific destination.